I am really going through some things.

How do you talk to a teenager?

I want to do counseling for us both but BCBS makes you go to your account on their website to do that and I can’t get into my BCBS account.

When I worked for a previous employer I had BCBS, then I changed to Aetna.

Well this year I changed back to BCBS so I could have an HSA. When I try to set up my online account it says I already have an account. I tried sending myself the forgot password email, the email they have is from my previous employer.

I called BCBS customer service, they sent me to tech support. Tech support sent me to human resources. Human resources sent me to the benefits center. The benefits center sent me back to human resources. The human resources person that I chatted with really tried to help me but couldn’t and now I have a case sitting with the benefits center and I should hear from them in two days.

I am at the point now where I just want to cancel BCBS and go back to Aetna.

I might call my old employer today and see if they can do anything.

Anyway, that’s all have a lovely day.